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The health and safety of our patients, staff and visitors to WelwynGarden Osteopaths is essential.   We will continue to follow Public Health England, our Regulatory General Osteopathic Council and our Institute of Osteopathy guidelines to maintain all necessary adaptations to ensure as safe an environment as possible.

What yourOsteopaths are doing

We are taking the following measures to protect all those visiting the clinic:

  1. Screening all patients at the point of booking in line with Government guidelines

  2. Providing information via email before a visit, regarding the new protocols

  3. Providing sanitiser & masks for patient, staff and visitor use upon arrival into the clinic

  4. Offering virtual telehealth consultations as a first stage consultation process or for the vulnerable

  5. Altered the osteopath rotas and appointment availability to allow for full sanitisation and to limit cross contamination

  6. Continuing to provide disposable single use paper gowns for Patient modesty, if required

  7. All osteopaths will continue to use medical grade gloves during examination and treatment and have been trained in the correct donning, doffing and disposal

  8. Continuing the increased frequency and thoroughness of cleaning before and after every patient visit: full sanitisation of public areas after every patient visit

What we ask you to do

  1. Hydrate, Sleep well, Stay Well!

  2. If you feel unwell Please do not come to the practice. Self-Isolate. 

  3. Update your details and consents via our online forms, sent by email on booking your appointment and read the attendance requirement sent via text,  the day before your appointment.

  4. Avoid bringing along visitors/family members to your appointment. Please be aware that our staff are trained as Legal Chaperones but that we cannot guarantee their availability.  If this is a concern, please notify us BEFORE your appointment. However, minors must still be accompanied by a legal guardian.​ 


On arrival

  1. Wait in your car or well back from the front door until yourOsteopath is ready to see you.  We will collect you at your appointment time, so we suggest that you don’t arrive too early

  2. Leave bags in the car, if possible.

  3. Sanitise your hands immediately upon entering the practice.

  4. Wear a face mask

  5. Use contactless card or BACS transfer where possible

  6. Sanitise your hands before leaving

            Thank you for your continued understanding 

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